How to Get EPF Grievance Registration Number?

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The intricacies of personal finance can be overwhelming, and navigating the Employee Provident Fund (EPF) system can feel particularly daunting. In today’s dynamic work environment, where job changes are frequent, ensuring the smooth functioning of your EPF account is crucial. However, there’s no need to fret! Finnable is here to equip you with the knowledge and resources to confidently manage your EPF. Today, we’ll address a common concern: securing your EPF grievance registration number and effectively resolving any issues that may arise with your account.

Understanding EPFO Complaints and Grievance Registration Numbers

Occasionally, discrepancies may arise with your EPF account, creating confusion and frustration. These discrepancies can manifest in various ways, such as:

  • Contribution Discrepancies: Inconsistencies in the amount of money deposited into your EPF account by your current or past employers. This could involve missing contributions, incorrect calculations, or a mismatch between your payslip and EPF statement.
  • PF Withdrawal Delays: Unexpected delays in receiving your PF after leaving an employer. This can cause financial strain, especially during periods of transition.
  • UAN Issues: Problems related to your Universal Account Number (UAN), including activation difficulties, incorrect linking of previous PF accounts, or discrepancies in personal details associated with your UAN.

In such scenarios, you have the right to file an EPFO complaint, also known as a grievance. The EPFO Grievance Management System (EPFiGMS) offers a streamlined online platform for lodging complaints. Upon successful registration of your grievance, you’ll receive a unique registration number. This vital number serves two critical purposes:

  • Tracking Complaint Progress: The registration number allows you to track the progress of your complaint online. You can monitor its status, review any updates or responses from the EPFO, and ensure your grievance is being addressed effectively.
  • Facilitating Communication: The registration number becomes a reference point for clear communication with the EPFO. By quoting your registration number in any future inquiries or follow-ups, you streamline the process and ensure your specific case receives proper attention.

By delving deeper into this process, we’ll empower you to effectively address any concerns regarding your EPF account. In the next section, we’ll provide a step-by-step guide on obtaining your EPF grievance registration number, equipping you with the knowledge to navigate the EPFiGMS platform confidently.

Obtaining Your EPF Grievance Registration Number: A Step-by-Step Guide

Now that you understand the significance of the EPF grievance registration number and its role in resolving account discrepancies, let’s delve into how to get the EPF grievance registration number. Here’s a comprehensive step-by-step guide to navigating the Epfo  grievance management system platform efficiently:

1. Accessing the EPFiGMS Portal:

  • Website: The official website for the EPFiGMS can be found at https://epfigms.gov.in/. Bookmark this page for convenient access in the future, as you might need to revisit it to track your grievance progress.

2. Identifying Yourself:

  • Category Selection: The EPFiGMS portal caters to various categories of users who may need to file grievances. Upon entering the website, you’ll be presented with a selection of categories, including:
    • PF Member (UAN Available)
    • EPS Pensioner
    • Employer
    • Others (without UAN/PPO/Establishment Number)
  • Choosing Your Category: Carefully select the category that best describes your situation. This ensures you’re directed to the appropriate grievance registration form.

3. Login (if applicable):

  • UAN Users: If you’re a PF member with a valid Universal Account Number (UAN), you’ll need to log in using your UAN and password.
  • Prior Registration: Ensure you’ve registered on the EPFO member portal before attempting to log in to the EPFiGMS platform. If you haven’t registered yet, you can do so by visiting the EPFO member portal website.

4. Registering Your Grievance:

  • Locating the Section: Once logged in (or if you fall under another category without a UAN), navigate to the “Register Grievance” section of the portal. This section might also be titled “Grievance Registration” or something similar.
  • Filling Out the Details: The grievance registration form will require you to provide specific information. Here’s a breakdown of what to expect:
    • Grievance Type: Select the type of grievance you’re filing. This could be a contribution discrepancy, claim settlement delay, UAN-related issue, or any other category relevant to your situation.
    • Establishment Details (if applicable): If your grievance involves an employer, provide details like the company name, establishment code (if known), and your previous or current employee ID.
    • Clear Problem Description: Compose a concise and clear description of the issue you’re facing. Be as specific as possible, outlining the nature of the discrepancy, the dates involved (if applicable), and any relevant details that could help the EPFO understand your situation effectively.

5. Attaching Supporting Documents:

  • Strengthening Your Case: To bolster your grievance and provide concrete evidence, you can upload relevant documents to support your claim. These could include:
    • Salary slips showcasing discrepancies in contribution amounts.
    • Bank statements reflecting missing or incorrect PF deposits.
    • Copies of previous communications with your employer or the EPFO regarding the issue (emails, letters, etc.).

6. Submitting and Receiving Your Registration Number:

  • Final Review: After meticulously reviewing all the information you’ve provided, ensure everything is accurate and complete. Double-check for any typos or missing details.
  • Submission: Once satisfied, click the “Submit” button to register your grievance.
  • Registration Confirmation: Upon successful registration, you’ll receive a unique registration number displayed on your screen. This number serves as your reference point for tracking the progress of your grievance and maintaining communication with the EPFO.
  • Note it Down: Make sure to note down this registration number for future reference. It’s crucial for any follow-up inquiries you may have regarding your grievance.

Additional Tips:

  • While not mandatory, consider mentioning your preferred mode of communication with the EPFO (email or phone) on the grievance form. This can expedite the resolution process.
  • Remember to retain copies of all documents submitted with your grievance for your records.

By following these steps, you can successfully obtain your EPFO complaint registration number and initiate the process of resolving any discrepancies within your account

Finnable: Your Partner in PF Management

While the EPFiGMS helps address specific issues, wouldn’t it be fantastic to have a comprehensive solution for managing your PF throughout your career? That’s where Finnable steps in!

Our user-friendly PF management platform offers a holistic approach:

  • UAN Activation and Management: We simplify UAN activation, ensuring seamless EPF account creation and management.
  • Contribution Tracking: Track your EPF contributions from current and past employers in real-time, with complete transparency.
  • Claim Assistance: Navigating the claim process can be daunting. Finnable offers expert guidance and support to ensure a smooth and swift PF withdrawal.
  • Expert Advice: We provide valuable insights and personalized recommendations to help you make informed decisions about your PF.

Finnable empowers you to take control of your EPF with TrackMyPF and eliminates the stress of managing the complexities on your own.


By following these steps, you can easily obtain your EPF grievance registration number and initiate the process of resolving your EPFO complaint. Remember, Finnable is here to be your trusted partner, not just for resolving grievances, but for managing your entire PF journey. Sign up for a free trial today and experience the difference!


Frequently Asked Questions (FAQs):

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Amit Arora

I am a seasoned retail banker with over 21 years of global experience across business, risk and digital. In my last assignment as Global Head Digital Capabilities, I drove the largest change initiative in the bank to deliver the end-to-end digital program with over US$1 billion in planned investment. Prior to that, as COO for Group Retail Products & Digital, I implemented a risk management framework for retail banking across the group.
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