Privacy Policy

We collect personal information of the user. While some user information must be mandatorily provided, others are optional and certain portions of the information will remain private and some will be displayed to other users. Additional information may be gathered during subsequent use of the Website by the user, whenever the user chooses to provide it.
Certain mandatory information will be collected at the time of registration on the Website which is required to enable the user to login to the Website and for us to:

• Verify the user’s identity
• Determine the user’s eligibility for taking loans using, inter alia, our proprietary technology and such additional rules that may be determined by: (a) us; (b) our banking partners; or (c) both (a) and (b); and
• Safeguard against illegal activities like fraud, cheating, misappropriation, etc.

We collect personal information, that includes any information concerning the personal or material circumstances of an identified or identifiable User, e.g. name, e- mail address, gender, date of birth, postal address, phone number, a unique login name, password, password validation, marital status, family details, business information and other details shared via application form or via email or via any other medium. It can also include information such as username, account number, password and any other personally identifiable information. While you can browse some sections of our website without being a registered member as mentioned above, most activities (such as availing of loans and other financial services on the Website and the App) require registration and for you to provide the above details. We will indicate the mandatory and the optional fields against the information requested from you. You always have the option to not provide your personal information by choosing not to use a particular service or feature on the Platform.

To use the facilities and services available on the Website, the user may be required, from time to time, to provide certain additional personal information after registration on the Website, which information shall be collected only upon receiving the user’s consent

We may also automatically receive and collect certain anonymous information in standard usage logs through the web server, including mobile-identification information obtained from the equivalent of “cookies” sent to the Website, including mobile network information, standard web log information, traffic to and from our Website, tracking inside the Website and any other available information, from:

• An IP address, assigned to the device used by the User;
• The domain server through which the User accesses the Website and the functions and features therein; and
• The type of device used by the User (“Device”).

The User may choose to provide us with access to certain personal information stored by third parties like social networking sites (e.g. Facebook and Twitter). We will have access to such information to the extent allowed by the user’s privacy settings on that site and the user’s specific authorization. In the event the user associates a user account managed by us with an account maintained with any third party to enable us to access certain information maintained in such third-party managed accounts, the user agrees that we may collect, and use such information in accordance with this Privacy Policy.
After obtaining the user’s specific consent to allow the App to access the user’s SMS, location and other relevant information from the hand-held device, we may collect relevant information from text messages (SMS) received by the Users from providers of services and/or products (including but not limited to retail outlets, financial institutions, mobile carriers and utility companies), that will enable us to provide better access to financial services and products to the Users. We will only access business messages that originate from alphanumeric senders

In order to enhance our ability to provide valuable services and experiences to the user, we may: (i) automatically receive, collect and analyse your location information which may be accessed through a variety of methods including, inter alia, GPS, IP address, and cell tower location; and (ii) collect information pertaining to your Device and your usage thereof, including, inter alia, the names of the other applications on your mobile Device and how you use them, information about your Device, and information about your use of features or functions on your Device.

We collect a list of the installed applications’ information which includes the application name, package name, installed time, updated time, version name and version code of each installed application on your device to assess your creditworthiness and enrich your profile with pre-approved customized loan offers.

We will access the camera function of the device to capture selfies for identity verification and collection of scanned documents during the KYC process.
We only access the data from the device one time. Explicit consent is also recorded from the user in that effect. This is in accordance with the Digital Lending guidelines defined by RBI.

When the user registers with the Website, we will use the information supplied by the user to pull a credit report from credit bureaus and identity verification services to facilitate banks and other financial institutions to evaluate the user’s loan request in the context of the user’s complete financial situation.

We will also use the user information to enable activities and transactions that need to occur during the process of lending, such as:

• Generating and maintaining User profiles on the Website;
• Provide personalized features;
• Aiding financial services organizations to provide better services;
• Facilitating collection activities as needed;
• Maintaining regular communications with the user concerning transactions the user initiates, such as requesting information or assistance, submitting a loan request, making payments, transferring funds, etc.
• Modifying the Website from time to time to cater to the user’s
  interests;
• Providing the Website and the functions and features therein, efficiently;
• Preserve social history as governed by existing law or policy;

You acknowledge that you are licensing us to use, modify, display, distribute and create new material from the information you provide through the Website to render certain services on the App. By providing such information, you automatically agree or promise that the owner of such information has expressly agreed to allow or license, as the case may be, us to use the information in the manner set out in this Privacy Policy, without the payment of any fees. We may, to the extent permitted by law, also use, license, reproduce, distribute, disclose, and aggregate, non-personally identifiable information that is derived through your use of the Website and you hereby provide consent for the same.