How to Remove Enquiry from CIBIL: Steps and Process Explained

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Introduction
When you apply for a loan or credit card, lenders perform a credit enquiry to assess your financial credibility. While this is standard practice, sometimes these enquiries can negatively affect your credit score, especially if there are multiple inquiries within a short period. If you're wondering how to remove enquiry from CIBIL, this guide will walk you through the process, explain how it works, and provide steps to remove unwanted or incorrect enquiries.
Understanding CIBIL Enquiries
A CIBIL enquiry occurs when a bank, financial institution, or lender checks your credit report before approving a loan or credit card application. These enquiries are classified into two types:
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Hard Enquiries: Occur when you apply for a loan or credit card. They impact your credit score and remain on your CIBIL report for 24 months.
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Soft Enquiries: Occur when you request your own credit report or when a lender pre-approves you for a loan without you applying. These do not affect your credit score.
While hard enquiries are an inevitable part of applying for credit, having too many in a short span can signal to lenders that you are facing financial difficulties, which can reduce your chances of securing future credit. Hence, it’s important to manage them effectively.
How CIBIL Enquiries Affect Your Credit Score
Each time a hard enquiry is made, it slightly lowers your credit score. Typically, a hard enquiry reduces your score by about 5 to 10 points. While a single enquiry may not make a huge difference, multiple enquiries can compound and significantly impact your credit score, especially if the enquiring party declines your application.
Additionally, multiple enquiries within a short time frame can make lenders view you as a risky borrower, which could lead to further rejection of credit applications. Therefore, it's crucial to understand how to manage these enquiries and how to remove them if necessary.
How to Remove CIBIL Enquiry: Steps to Follow
If you believe that an enquiry was made without your consent or if it was done incorrectly, you can take steps to remove it. Here’s how you can go about it:
1. Verify the Enquiry
Before you attempt to remove any enquiry from your CIBIL report, it’s essential to first check whether the enquiry was valid or not. You can obtain your CIBIL report from the official CIBIL website. Go through the report carefully and confirm that all the enquiries listed were indeed made by you or were authorised.
2. Dispute the Unauthorised Enquiries
If you spot any unauthorised or incorrect enquiries, you can raise a CIBIL consumer dispute. Here’s how to do it:
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Visit CIBIL’s official website: Log in to your account.
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Raise a Dispute: If you find an incorrect enquiry, CIBIL provides an option to dispute it. Choose the specific enquiry that you believe was wrongly made, and submit a request for removal. You’ll need to provide supporting documents to substantiate your claim.
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Provide Proof: You may need to provide proof that you did not authorise the enquiry. For example, if the enquiry was made without your permission, submit a written statement or other documentation that confirms you did not apply for credit with the lender.
Once the dispute is submitted, CIBIL will initiate an investigation. The investigation typically takes around 30 to 45 days, and CIBIL will notify you once the enquiry has been removed or the dispute has been resolved.
3. Request Removal of Duplicate Enquiries
If you notice duplicate enquiries for the same credit application, they may be a result of technical errors or miscommunication between lenders. In such cases, you can request CIBIL to remove the duplicate enquiry.
To do so, you will need to:
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Identify the duplicates: Check your credit report to ensure that multiple enquiries are being made for the same loan or credit card application.
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Dispute the duplicate entry: Raise a dispute with CIBIL for removal of duplicate enquiries.
4. Wait for the Investigation Outcome
Once you've raised a dispute, CIBIL will verify your request with the lender. If the enquiry is found to be invalid or if it was made in error, it will be removed from your CIBIL report. However, this process may take several weeks. It’s important to be patient while the investigation is being conducted.
5. Check Your Updated Credit Report
After the enquiry is removed, you can download your updated CIBIL report. Review the report carefully to confirm that the incorrect enquiry has been successfully removed. You can also monitor your credit score to see if there is an improvement.
How to Remove CIBIL Enquiry for Free
While the process of disputing a CIBIL enquiry might seem complicated, CIBIL offers the option to dispute any erroneous enquiries for free. If you believe the enquiry was made without your permission, follow the steps mentioned earlier to dispute the enquiry, and you won’t incur any additional charges.
CIBIL only charges a fee for accessing your credit report and score. Raising a dispute to remove an enquiry from your CIBIL report does not require any fee.
When Should You Remove a CIBIL Enquiry?
You should consider removing an enquiry from your CIBIL report if:
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It was made without your permission: If a lender has checked your credit report without your consent, you can dispute it.
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There is a mistake in the enquiry: If the lender has made an incorrect entry, it is best to dispute it to ensure your credit report is accurate.
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You’ve spotted duplicate entries: Multiple entries for the same application can harm your credit score, so removing them is crucial.
It’s important to regularly check your CIBIL report to ensure that your credit history is accurate. Even small errors or unauthorised enquiries can impact your financial future, so staying on top of these discrepancies is vital.
Conclusion
A CIBIL enquiry is a common part of the credit process, but it can sometimes negatively impact your credit score if there are mistakes or unauthorised checks. By understanding the process of how to remove a CIBIL enquiry and knowing how to dispute incorrect or duplicate entries, you can keep your credit report accurate and improve your financial standing. Always ensure that your credit history reflects the right information before applying for loans or credit cards.
For those looking to manage their finances more effectively, you can use credit score tracker from Finnable to plan your loan repayments and get a clearer picture of your monthly outgoings.
To remove an enquiry from your CIBIL report, raise a dispute with CIBIL through their official website. Provide documentation to prove the enquiry was unauthorised or incorrect.
Yes, disputing a CIBIL enquiry is free of charge. CIBIL only charges for accessing your credit report and score, not for disputes.
The dispute resolution process can take around 30 to 45 days. You will be notified once the enquiry is removed from your report.
If the dispute is unsuccessful, CIBIL will inform you of the findings. You can then decide on further actions, such as consulting the lender directly.
Yes, a dispute directly impacts your CIBIL report, but it is generally a positive action designed to protect or improve your score.
Introduction
Understanding CIBIL Enquiries
How CIBIL Enquiries Affect Your Credit Score
How to Remove CIBIL Enquiry: Steps to Follow
How to Remove CIBIL Enquiry for Free
When Should You Remove a CIBIL Enquiry?
Tips for Preventing Unauthorised CIBIL Enquiries
Conclusion